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Account and Data Deletion

Effective date: 2026-09-16

You can request deletion from inside le meiimo Spotlight. You do not need to contact support as a routine step. If you cannot access the app, support is available as an alternative.

1. Choose the right action

Delete le meiimo Spotlight data and keep your account

Open le meiimo Spotlight → Settings → Delete my data, read the confirmation, and confirm the request.

This requests deletion of your le meiimo Spotlight server-side product data, such as uploaded presentations, processing copies, generated scripts, Focus data, and associated results within the deletion scope. It does not delete your shared Meiimo sign-in account or your Secretary product data.

App-managed local work and server copies have separate lifecycles. Read the deletion confirmation for the local-data scope, and do not assume that a server-data action deletes your original presentations or independently exported copies.

Delete your shared Meiimo account

Open le meiimo Spotlight → Settings → Delete account, review the consequences, and complete the confirmation and any required identity verification.

le meiimo Spotlight and le meiimo Secretary use the same Meiimo account. Deleting this account removes your ability to sign in to both products and requests deletion of the associated product data in both. If you only want to remove le meiimo Spotlight data, use Delete my data instead.

Account deletion is not complete merely because a request has been accepted. If cleanup is pending or only partially completed, that state must be resolved before the operation is reported as complete.

2. What is covered

Depending on the action selected and the data held, deletion covers the relevant product’s uploaded material, processing copies, generated results, and associated server-side product records. For Spotlight this can include presentation content, extracted notes, scripts, Focus Targets, and related processing data.

Shared-account deletion also covers the account information no longer needed after the account is closed, subject to the limited retention exceptions below.

3. Files and copies outside the service

Deletion does not remotely erase originals in your file system or photo library, files you exported or shared, copies held by recipients, or copies stored in a destination you control. Other devices may also retain local or offline copies that you need to remove separately.

Uninstalling le meiimo Spotlight is not a substitute for requesting server-data or account deletion.

4. Subscriptions are separate

Deleting data or an account does not necessarily stop a subscription managed by Apple, Google, or another purchase platform. Check and cancel any subscription you no longer want through the platform where you purchased it.

An active subscription does not require you to wait until its expiry before requesting account deletion. Cancellation and refund handling remain subject to the purchase platform and applicable law.

5. Processing time and confirmation

Deletion processing time depends on identity verification, the scope of the request, and any pending processing or cleanup. Acceptance of a request is not confirmation that deletion has completed.

Some requests require completion of in-progress work or additional identity verification. A pending request or a partial failure is not confirmation that all applicable data has been deleted. If a request cannot be completed, we will explain the available next step through the app or support process.

6. Limited retention

We may retain records required for legal, tax, accounting, dispute-resolution, security, or fraud-prevention purposes, limited to what is needed for those purposes.

Some information may remain in existing database backups after it has been removed from active systems. Completion of active-system deletion does not mean that every backup copy has already been erased.

See our Privacy Policy (https://meiimo.com/spotlight-privacy/) for the applicable retention periods or criteria.

7. If you cannot access the app

Email support@meiimo.com with:

  • The email address associated with your Meiimo account.
  • Whether you want to delete Spotlight data only or your shared Meiimo account and associated Spotlight and Secretary data.
  • Any non-sensitive request reference already provided by the app.

We may verify your identity before acting. Do not send passwords, access tokens, payment credentials, or complete purchase receipts. We do not need you to attach private presentations simply to make a deletion request.

Meiimo Technology Co., Ltd.

Privacy Policy (https://meiimo.com/spotlight-privacy/) · Terms of Service (https://meiimo.com/spotlight-terms/)